Review by jwhitaker148  - Location: Reynoldsburg,Franklin,OH
- Cost: $148 per month
- Install: about 3 days
Good "Reliable service, friendly customer support, great packages"
Bad "DVR storage size, UltraTV GUI is sometimes slow"
Overall "Overall good service, very reliable. "
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
I got WOW when I first moved to Columbus, OH and kept them until the launch of the Big 10 Network. Since they weren't carrying it at that point, and I love Buckeyes football, I switched to Insight. Big mistake. I switched back to WOW later because of unreliable service. I had them for the last three years and was extremely happy. I actually wish they offered service here because I miss them dearly.
I had their UltraTV service set up for two rooms with 15/1 Internet, their higher digital tier, and HBO. In the time I had them I only had two service calls; one for the UltraTV upgrade, the other after a power outage damaged the system. Sometimes the GUI was slow and I wish the HDD in the media server had been larger but other than that I had zero complaints. Both the initial install and the second were a breeze, so was the upgrade to UltraTV. The installer was on time, clean, and very courteous each time; certainly more professional than the DISH installer I had here.
They even made disconnecting and equipment return when i moved away absolutely painless. I wish they would move into this area, Time Warner won't run cable where I am and WOW is better than they are anyway.
member for 50 days, 7 visits, last login: 1 days ago
updated 35 days ago
Comments:
|
·
