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Review of Verizon Online DSL (DSL)


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Six Month Rating

Reviews:
4428 reviews (2175 good) (1228 bad)
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Review by rblues
(review was emailed from domain navy.org)
lodged 11.9 years ago

  • Elmhurst,Queens,NY
  • $49 per month
Pre Sales information:
Install Co-ordination:
(ratings match consensus)

Ordered BA's DSL service on February 7th online. It took them eleven days to
send me the modem and other items, and that was after three phone calls to
BA, where I was transferred a countless number of times and put on hold for
hours on end. Luckily, I am a night time student who works at home during
the day, so I could afford to wait. The first two calls were fruitless
("problem with shipping"), finally got a rep who flat out stated that the
address they have for me was wrong and had it corrected. I still have no
idea when my service was supposed to be turned on, will find that out some
time soon. In the mean time I have two steady greens and one blinking on the
Westell, which is what I expected. More on my BA DSL adventure when and if
my connection is up and running.

-J

Comments:

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