 Review by neonerd 
UPDATED: 259 days ago
member for 3.7 years, 102 visits, last login: 8 days ago
 Dartmouth,NS
 $65 per month (12 month contract)
 about 1 days
 "its internet kinda"
 "false advertising 15mbit with 0.2mbps upload cap does not equal 15mbits!"
 "still a ripoff, they call 5mbps up 1mpbs down a 15mbit connection nowadays"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
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new location, new connection, same result - ripoff note the comparison at the bottom of this speed test!
Speed Test #68333484 by dslreports.com
Run: 2009-03-12 15:16:09 EST
Download: 5489 (Kbps)
Upload: 942 (Kbps)
In kilobytes per second: 670.1 down 115 up
Tested by server: 31 java
User: 1338193 @ dslreports.com
User's DNS: eastlink.ca
Compared to the average of 137 tests from eastlink.ca:
* download is 33% worse, upload is 5% better
and for all the ppl sayin they get 15mbit > Speed test results
Speed tests:
eastlink.ca - 8905/917 kbit === doesnt look like 15mbit to me
(262 samples last 14 days)
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new review, got 15mbit *sigh* still 5 down 1 up... now realise only eastlink staff get advertised speed --- 12th eastlink connection now :@ :@ :@ 1 of many unhappy customers, i only wanted what i paid for, i never asked for it...
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new review is to awful to write on this board... 10th eastlink connection now :@
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i ordered eastlink as advertised and told by an eastlink salesman, i should get at least 9mbps for $75 per month, i dunno why ppl are saying $55 cause its $55 for 256kbps eastlink and $75 + lots of fees for eastlink10 (10mbit capped @ 5)
i ordered it, seemed fine, then the tech guy came and was gonna install 2 eastlink10 modems for some reason but realized some1 cancelled that doesnt live here
the tech hooked up the modem and got me online
got a dynamic ip, no problems there, since the initial installation i have been arguing with they're tech support to not give me pathetic excuses why its only 5mbps and not 10 when they are the ppl capping it @ 5mbps in the first place... this is my 6th, yes that is 6 different locations with diferent installations and every single time i only ever got 5mbps since they have been offering 10mbps, personally i think the speed results on this site for eastlink are fake if they're over 5mbps cause i never seen it and according to them its not possible,
Attachments:
Followup comments:  jericho
join:2001-07-20
Halifax, NS
| eastlink throttling all protocols on there 10mbit package?? well i do know they throttle nntp(newserver) to 4mbits, they say they throttle it at 5mbits but its really 4mbits, now there ftp protocol seems to be throttled as well as i use to be able to get almost my full 10mbits with like 3 simutaneous downloads off ftp servers but lately they seem to be throttled to like 5 mbits as nomatter how many download slots i open the total speeds never go over 620kb/s. Something is definately wrong with this as since we pay for 10mbit line we should not be throttled. They admit to throttling there newserver which is bs. whats the point of offering a 10mbit line if there going to damn well throttle all protocols to 4-5mbits???its all bs.when i first to the 10mbit service it was smokin fast but the last 3 or 4 months they seem to be throttling all protocols now. | |
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gone
@eastlink.ca
|  Eastlink is fast and reliable
It's sad to see such a good service get bad reviews, so I had to leave my two cents.
Also, remember, you never get 100% of the advertised speed. That is with all ISP's. There are many articles out there on that subject.
The only competitor to Eastlink in my location is Aliant. Try them out and you will want to come back to Eastlink immediately (unless you love having your IP change every so many minutes along with slower speeds). | |
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neonerd
manic
join:2006-03-10
Dartmouth, NS | Re: Eastlink is fast and reliable well i got eastlink 15 now, gonna run some speed tests and re-review. i once loved eastlink..aliant once too tho | |
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neonerd
manic
join:2006-03-10
Dartmouth, NS
 ·Eastlink Cable
| Re: Eastlink is fast and reliable said by neonerd :well i got eastlink 15 now, gonna run some speed tests and re-review. i once loved eastlink..aliant once too tho consistent average speed for my NEW 15 mbit from eastlink.ca directly
26-11-2007 05:55 PM j-speed 5367 Kbps 956 Kbps speedtest.eastlink.ca eastlink.ca | |
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okcomputer
@NS.CA
| My IP changes every month or so... I think. I don't even know because my router takes care of everything and my connection never drops.
Unless you're serving stuff from your machine, this is not a factor in choosing home internet at all.
But keep complaining.... | |
|
Deadeye23
@eastlink.ca
| Eastlink speeds I have never had a problem with speeds with eastlink. I find if you know how to use your computer, and know whats running on it and have a descent system. You get what you pay for. I have had 3 different systems with various operating systems and have never had speed issues. But hey maybe the modem gnomes are at it again...lol | |
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neonerd
manic
join:2006-03-10
Dartmouth, NS
·Eastlink Cable
| lmao Deadeye23: you sound just like eastlink tech support lol,
we are no longer tryin to tweak 14.4k modems here pal, these modems auto-download a script telling the modem what speeds to cap at so what the hell difference does it make that you had 3 different computers?? i had 20 computers and 13-16 locations and i still get the same speed i got when eastlink only had 5mbit, i think your "Gnome" theory is just another eastlink bs line. i've actually had eastlink techs tell me how to get the real speeds but i dont have the patience to go through that bs, i.e. call tech support 60+ times and complain, get them to re-wire my house, etc. and maybe i can get 12-13mbit lmao so you keep goin wit your fairies there.
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my current speed = »/im/39225195/50695.png | |
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Oinktastic
join:2005-08-24
Scarborough
 ·TekSavvy Solutions..
·3 Web
| Possible Hardware Problem? You mentioned setting up the connection at various locations and experiencing the same disappointment, but, was this using the same modem by any chance? Have you tried changing the modem to completely rule that out as the cause?
I know the problems that a bad piece of hardware can cause. It seems from their site that it's a rental, so it shouldn't be a big issue to get them to send a new one. | |
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neonerd
manic
join:2006-03-10
Dartmouth, NS
·Eastlink Cable
| Re: Possible Hardware Problem? nah it aint the hardware or locale, etc. its simply capped... i've gone thru many many modems (eastlink programs them to the street address the connection is @), i've moved from city to city, literally the only only thing that has not been changed is the speed lmao, oh and of course the ISP! i have used their sole competition but they're limited to 3mbps dsl but at least its accurate, but i kept goin back to eastlink to get that extra 2mbps lol, i just dont understand why everybody jumps on the anti-p2p wagon when someone complains about speed, man my facebook is SLOOOW (yes i know, sometimes its net congestion and others its my computer) BUT it doesnt mean i get shit performance cause of torrents??? im using real life statistics not torrents to determine my problem, as for open ports, well there's scanport, BBR got portwatch... and i use speedtest.eastlink.ca for speed tests and even that says i'm gettin ~5mbps down and ~0.9 mbps up still! for years now, i've also tried the tweaktest, drtcp, and all kinds of tools to troubleshot/tweak without ANY positive results... | |
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cmhiltz93
@eastlink.ca | You all must be crazy! | |
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Eastlink Man
@eastlink.ca
| Slow Speeds I'm actually a technician for Eastlink, I can tell you 95% of the people that complain about speed tests are using computers that are full of garbage, or have things running in the background messing up tests. Also, if you run tests from this site. You are at the mercy of this sites server. If it's busy your test won't be accurate. Any of you that steal programs from the internet a la bit-torrents, most of you seem to have ports running when you don't even know it. All the complainers are experts with computers but re-format their computer on a regular basis. Sometimes there is an issue with signal quality or a bad modem. More often than not, it's the computer or the crap on the computer. I, myself am having speed issues, and it's my stupid computer. | |
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neonerd
manic
join:2006-03-10
Dartmouth, NS
·Eastlink Cable
| Re: Slow Speeds i dont mean to double post but for a tech its odd you seem to have completely missed everything i already said i.e. modems, ports (fyi they dont run, they're either opened or closed/blocked) , torrents, computers and signal quality,
i quote myself " Re: Possible Hardware Problem?
nah it aint the hardware or locale, etc. its simply capped... i've gone thru many many modems (eastlink programs them to the street address the connection is @), i've moved from city to city, literally the only only thing that has not been changed is the speed lmao, oh and of course the ISP! i have used their sole competition but they're limited to 3mbps dsl but at least its accurate, but i kept goin back to eastlink to get that extra 2mbps lol, i just dont understand why everybody jumps on the anti-p2p wagon when someone complains about speed, man my facebook is SLOOOW (yes i know, sometimes its net congestion and others its my computer) BUT it doesnt mean i get shit performance cause of torrents??? im using real life statistics not torrents to determine my problem, as for open ports, well there's scanport, BBR got portwatch... and i use speedtest.eastlink.ca for speed tests and even that says i'm gettin ~5mbps down and ~0.9 mbps up still! for years now, i've also tried the tweaktest, drtcp, and all kinds of tools to troubleshot/tweak without ANY positive results..." plz read b4 posting | |
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| Forums » comments on review of Eastlink Cable |
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Either they should put you on the correct profile or start advertising their real speeds :S
