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Member review of CableOne


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Reviews:
read 169 reviews (60 positive) (66 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$48 per month avg ($32 to $68)

Speed test results 3 year trend
Review by jakex_iii See Profile
UPDATED: 289 days ago
member for 5.7 years, 531 visits, last login: 30 days ago


Rio Rancho,Sandoval,NM
$45 per month (month by month)
about 1 days
"always ON; beats DSL"
"tech support and followup"
"update 2'2009 - service has been upgraded to 5MB"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    7'2006:
    I can never get the 3Mb service advertised. Local support indicates a problem but is never resolved. Complaints to Corporate management never addressed. Unresolved problems "appear" to fall thru some sort of black-hole.

    6'2007:
    Speed problem finally fixed after sending letter to corporate Executive level.
    BUT, followup for questions asked that do not have 'obvious' answers still remain unanswered.

    2'2009:
    Since upgrading to the 5Mb service the speeds have been consistently at that level. I rarely call Tech Services so I cannot vouch for their level of support. When I do call it is for an estimate for a localized network problem fix. This has happened only 2 times in the past year+.

    Followup comments:
    Forums » comments on review of CableOne

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