 Review by aaron8301 
UPDATED: 50 days ago
member for 3.5 years, 845 visits, last login: 2 days ago
 Clarkston,Asotin,WA
 $56 per month
 about 14 days
 "No downtime in 9 months."
 "They throttle if you download over a 1GB, but only between 12:00 and 00:00."
 "Great service, great value!"
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(ratings above consensus)
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Took a little while for the install, but I ordered it a week before I moved in anyway, so I didn't have to wait that long.
I currently pay for the 4000/400 service, and every speed test I have run says I get 5600 down and over 500 up. Can't complain about that! I don't know what my latency is (I don't game), but I have never had a problem with my Vonage service or T-Mobile @home service over it, so obviously the latency isn't a problem.
About a week after install, I got up in the morning and the modem wouldn't sync, and nothing I tried helped. I called at 10am, and they said someone would be out to look at it by 5pm, the SAME DAY! A tech came out, quickly deduced that the problem was not on my end, climbed the pole, and replaced a faulty connection on the tap. No charge to me.
Also, the staff that answer the phone at the local office are always really nice.
My other options in this area are Qwest DSL and Clearwire. Since I already had Vonage, I had no need for Qwest to force a landline on me. And since I am not a millionaire, I would have had to sign a 2 year contract with Clearwire - yeah right!
Modem is a Moto SB5100. Install was easy - since I was still moving in, I just had the tech hook it up to the only live outlet in the house to my laptop, then later on I installed an outlet where I wanted it (I used to be a DirecTV installer, so I know how to run RG6).
UPDATE 05JUN2008:
Haven't noticed an outage in 9 months. Have had to reset the modem twice in 9 months (that's awesome!). I get exactly the speeds advertised (10-25% higher on the upload).
They DO throttle, but only between the hours of 12:00 and 00:00, and only if you download over 1GB during those hours, so I can't even complain about that. I just turn Azureus on when I go to bed, and off when I get up in the morn.
I would like faster upload speeds, as I think CableOne has the lowest upload speeds of any cable ISP in the nation. Paying $100 for the SOHO option just to get decent uploads isn't worth it.
Overall, however, I am still satisfied with the service.
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