Good "It's gotten so bad I can't say anything good about it." Bad "New TV service doesn't work properly after forced upgrade on 1-06-2015" Overall "Much, much more Overpriced than ever before as of 2015"
Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings match consensus)
Forced upgrade on January 6, 2015 forced us to install new equipment that has degraded our TV service. Then prices went up again in February 2015.
The company doesn't have, imo, nearly enough technical help personnel to answer questions and solve customer problems. The wait time on telephone help calls is ridiculously long. Most end with a frustrated hang up after listening to canned messages telling the customer how great Cable One is and to go to the Internet page for help. Those web pages mostly don't help.
If there were any decent alternative that carried the cable channels we want the most we'd switch.
member for 9.5 years, 3389 visits, last login: 2 days ago updated 37 days ago