Review by Gem
Good "Very nice folks in local office and excellent installers."
- Location: undisclosed location
- Cost: $120 per month (12 month contract)
Bad "Slow ping rates - often 200ms or higher"
Overall "Overpriced and declining service quality"
|Pre Sales information:|
Value for money:
(ratings match consensus)
Cable one seems to me to have cut back drastically (imo) on the availability of technical assistance when we have service issues with their cable TV, Internet, or Phone services. Now it seems that they have little or no technical assistance "after normal hours" or on weekends or on holidays.
The web page for configuring our services and accounts on line frequently has not fully worked for us. Long load times and often a "Sorry, that is not available now" or words to that effect notice pops up saying "try again later" or again - words to that effect.
This used to be a much better company than what we are experiencing now.
member for 8.9 years, 3250 visits, last login: a few hours ago
updated 228 days ago