site Search:








how-to block ads



Review of Metrocast Communications (cable)


more information on the company
Six Month Rating Unavailable
More reviews are required before ratings can be averaged

Reviews:
98 reviews (36 good) (38 bad)
Submit a review by email click here
login for new review notification feature

Review by tuocekim See Profile
member for 10.3 years, 4872 visits, last login: a few hours ago
updated 1 days ago

  • Putnam,Windham,CT
  • $70 per month
  • about 12 days
  • "Decent speeds"
  • "Connection issues, wish the upstream was higher"
  • "It's all I can get, so I have to accept their faults."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

Updated:

Since myeastern was sold to Metrocast I have seen steady increases in prices. I finally cancelled my HDTV bundle and went to just internet due to the package hitting over $300/month. At $69.99 their highest tier service is relatively competitive, but still not the best value out there. I currently have 35/2mpbs, and tested at 36.5/2.6mpbs.

A few years ago I had been having connection issues while using my old SB5100, they provided me a SB5101 at no cost which helped. It seems that I have a connection probably at least once a year where they roll a truck out, find something wrong at the pole and then my connections stabilize. Recently I had been having problems where the modem would lose sync at least once a week, sometimes for a minute, sometimes for hours.

I recently received a letter saying the speeds had increased from 20mpbs to 35mpbs, requiring a DOCSIS 3 modem, so I went and purchased the SBG6580. Modem was provisioned and working within half an hour of talking with tech support. I haven't had any connection problems since this upgrade.

___________________

Have had the lower tier service for about a year and a half. It started at 1.5Mbps/128kbps, and has been upgraded to I believe 3Mbps/256kbps. Have had virtually no issues with my connection, except for a few minor incidents. Price is I believe $35/mo if you have cable, or $45/mo without cable tv service.

Would love to get a hier tier of service, but bundled with my HDTV service my bill is already peaking $150/mo.

All-in-all myeastern is competitively priced and a decent ISP.

Comments:

Sunday, 07-Apr 19:10:48 Terms of Use & Privacy | feedback | contact | Hosting by nac.net - DSL,Hosting & Co-lo
over 13.5 years online © 1999-2013 dslreports.com.