 Review by user17600 
member for 10.6 years, 384 visits, last login: a few hours ago
updated 8 days ago
 Boston, MA
 $115 per month "Fairly comprehensive channel availability" "Pricing, lack of viable bundles" "Pick just about any other option (including satelite)"
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We've had MC (in one form or the other) since mid-2005 since relocating to south eastern CT. Started out with Eastern (now MC) for cable and HSI, but the pricing for HSI was shockingly high compared to SBC (now ATT) DSL. Tried repeatedly to negotiate pricing with them to retain me as a HSI customer, but they had no interest in negotiating. I dropped MC HSI and have been a DSL customer with ATT since end-2005.
When MC started with telephone I called about bundling, because their prices seemed high for the individual services. Turns out they have bundles, but they are not competitive with de-bundled services from ATT combined with MC cable. And again, they seem to have no interest in being competitive.
Cable service with MC is generally acceptable, though the prices have increased nearly 25% since I started in 2005. It seems we get nickled and dimed for everything - what was once free (e.g., cable box for the expanded basic) is now a monthly charge. Occasional pixelation of channels requires "hard-boot" of cable box and/or cable card (about once a month). I will say that they are willing to roll a truck when the issue can't be readily fixed over the phone.
Interestingly, it seems that may actually be the last MC cable customer in my neighborhood (or was last year, anyway). Every single other house has a satellite dish, and at a tech call last year, the tech commented that they don't have many customers to service up our way (just outside of Flanders four corners! not off in the woods somewhere), and he'd never been in our cul-de-sac before.
If Uverse ever rolls out in this area, I will be certainly giving a hard look at it. Perhaps then MC will decide to be more competitive on bundles.
Update March 2013
Recent relocation allowed me to subscribe to FIOS, and gave me the distinct pleasure to call and cancel this expensive, uncompetitive service.
When I called to cancel I was asked why I was canceling, I said price. She said, oh, you pay too much? I said, you charge too much. She said, are you going to a competitor; I said yes. She said, how much are you paying, and we can do a triple play for $175/mo. I said: too much. I'm going to a competitor, $79 for HSI and TV. She said, thanks for being a customer, didn't even bother trying to discuss a match. Not that it would have mattered, but you can see the kind of company it is.
Really, if you have the chance, go with someone else.
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