Review by spamd  UPDATED: 1.7 years ago member for 8.5 years, 3203 visits, last login: 1 days ago
Rockford,Winnebago,IL
$90 per month
about 5 days
"Fastest in town. No invisible caps!"
"Expensive."
"This is what you want for speed and service in the Rockford area."
| Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings match consensus)
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Update 2/20/2008
Wow, almost 1yr have passed since I last reviewed Insight and now for the last time. As we are all being moved to Comcast in Illinois. To date my connection has been excellent over the last year or so and I have not noticed any down time. Insight for the most part has been non-stop. With greater than industry speeds and no invisible caps, Insight has been awesome. The only major change was my bill.. I have since moved on to DishTV which has raised my bill to around $90.00 mo, this includes a leased cable modem and premium speeds. While I do not get any discounts this way, I really can't complain for what I am getting for the price. Any where from 20 Mbps down and 1.5 Mbps up.
Anyway It's been a blast. Thank you Insight for being true to your customers!
Now off to Comcast, for hopefully a Comcastic experience.
I ordered Premium service. 15000 down 1200 up. Service has been good for the last 6 months. I have been a customer for the last 7yrs.
4-17-2007 Insight service has been very good for the last few months no problems. Ever since they moved to the new backbone from Sprint/Level 3 speeds have been outstanding. However during the transition was a nightmare for much of Insights customers. I now have 15000 down with 1200 up.
10-5-2005 It's been pretty much the same. My connection has gone down recently and has been sporadic for the last few days. I did get the issues resolved after I called. Tech support was very reasonable and polite. Only complaint I have is I was on hold for 30 min before I got answered.
4-14-2006
Rock solid and reliable. I have not noticed any slow downs or drop outs. But then again I don't do the online gaming thing as much as I used to. My last speed test came in at around 8000kbs down and 500kbs up. That's pretty on-spot to advertised of 8000/512.
The only gripe so far is cost. Unless you have the money or have a real need for premium service it's not worth it. IMO Insight should just make every one premium service class speeds. Then just adjust the monthy cost from there. Say 50-60 per month. 70.00 bucks is just too much for broadband these days. But then again Insight almost has the monopoly in this area. I think we have some DSL and wireless around but it is very limited , compared to Cable BB.
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