Review by tigernike23 
UPDATED: 1.1 years ago
member for 2.5 years, 40 visits, last login: 35 days ago
 Decatur,Macon,IL
 $35 per month (12 month contract)
 about 4 days
 "Decent speed, reliability is above average, good for routers"
 "Need to emphasize the fine print on the commercial....(I'm 6 times faster!!!)"
 "It's good internet, and a way better bargain than DSL"
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Install Co-ordination:
Connection Reliability:
Tech Support:
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Value for money:
(ratings match consensus)
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I've been an Insight customer since June 2005, and, coming from dial-up, I will never go to DSL. That being said, we had the intro price ($30/month) for two years, and this June, they put us on some bs (Insight Rewards), so now its $35. When our speeds crashed due to torrent downloading, (which we were at about 1000kbps max) support brought it right back up. They came out ran some tests, slapped a splitter on the input and its fine. I said reliability was above average because it has crashed before, and a few times around 1 or 2 in the morning, the signal just died (lights on the modem flashing). I've got way up and down on the speeds, I think after a recent test I was at 5500kbps, after Insight came out, it was at 13000kbps, sometimes its at 9000kbps, it really varies. But hey, I'll give them props....even though the speeds are like a roller coaster, they are still faster than what they were when we signed up at 4000kbps. This service should be no more than $35, IMO.
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