 Review by RickM.Net 
UPDATED: 196 days ago
member for 9.1 years, 551 visits, last login: a few hours ago
 Louisville,Jefferson,KY
 $54 per month (month by month)
 about 3 days
 "Excellent service and tech support"
 "None that come to mind"
 "I'm honestly surprised!"
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(ratings match consensus)
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I switched from DSL (static IP, 6Mb) to Insight's 10.0 service and sticky IP over a year ago and am VERY pleased with the service. Admittedly, you have to edit your domain IP every once in a great while, but with the speed of the internet's DNS servers updating so fast, it's fixed in less than an hour.
I've called their tech support several times and while you can on occasion get 'the trainee', I've been overall pleased with them.
I recently bumped up to their 20.0 service, and honestly get download speeds running over the 20 meg cap. Best so far was 2.19Mbps from Adobe. Obviously, your milage may vary, but I'm a happy geek =)
One Year Update:
After a year of Insight Cable 20.0, their 20 Megabit service, I am still VERY pleased with their service, throughput, and quality of signal. The only outages I've experienced were during Hurricane Ike and the Great Snowstorm of '09. They had services up and running even before I had electric power restored. That shows the power of going with underground power!
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