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Member review of Insight Communications


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Reviews:
read 345 reviews (204 positive) (63 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$108 per month avg ($34 to $200)

Speed test results 3 year trend
Review by Engineer_TA See Profile
Posted: 81 days ago
member for 8.2 years, 1366 visits, last login: 13 days ago


Lexington,Fayette,KY
$159 per month
about 10 days
"Decent service and uptime. No caps (yet)."
"Customer service OK but at times lacking. No clear upgrade path for future procuts (Docsis 3.0 for example)."
"Decent service if not a tad overpriced. New promotions for new customers are so much better than what the existing customer."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    Speed: 10 Mbit down/ 1Mbit up: Consistant speeds. Somewhat pricey for those tiers though.

    Enjoy digital television but the need to rent the boxes (at somewhat high prices) to watch extended channels or HD is poor in my opinion.

    Telephone service solid, but don't get unlimited calls. Can't switch directly to Phone 2.0 at promotional rate.

    If it weren't for the headaches of changing all e-mail based accounts, would have moved to another service by now. Still may.

    Followup comments:
    Forums » comments on review of Insight Communications

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