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Member review of Insight Communications


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Reviews:
read 345 reviews (204 positive) (63 negative)
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Six Month Rating

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Install Co-ordination:
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Value for money:


$108 per month avg ($34 to $200)

Speed test results 3 year trend

Review by herbert0 See Profile
Posted: 34 days ago
member for 7.5 years, 80 visits, last login: 34 days ago


Shelbyville,Shelby,KY
$40 per month
about 5 days
"Throughput is fantastic! Blows away my old 3MB DSL. :-)"
"Billing dept! OMG!! Love the service, but the billing dept sucks! Took me 4 months to get an accurate bill!"
"Great service for the money."
Pre Sales information:
Install Co-ordination:
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Tech Support:
Services:
Value for money:
(ratings match consensus)

    I am an in IT and support over a hundred desktops and servers. I often have to tunnel into work from from home via VPN. I previously had 3MB DSL line, but it could not handle more than 2 systems at a time, especially when I had a remote desktop connection. I tried Insight and it was great. I'm moving the rest of our systems onto Insight and will be removing the DSL. For now, the 10MB package is working well, but it's nice to know that I can go to 20 or even 30 soon if I need it. The only issue I've had was the billing department (accounting) which could not seem to get my statement right for 4 months. It was very annoying to have to call their billing dept every month to tell them they didn't get it right.

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