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Review by TommyJ See Profile

  • Location: Walnut Creek, Contra Costa, CA, USA
  • Cost: $35 per month (month by month)
  • Install: about 2 days
  • Caps of 300 gigabytes/month
Works perfectly, phone support great.
Billing and usage are two different online accounts
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

Only have the internet package.

Ordering was really easy and technician came on time. I had my own cable modem (Motorola 6580) but was handled easily.

I did have some initial hang up right after it was installed, there seem to be that magic window of a few hours from install to where it will fully work, but got it resolved quickly with the phone support, which didn't have me navigating a lot of menus, I just talked to a real person that was friendly and helpful.

Haven't reached the capped yet, so not sure if enforced or what any overage might cost.

Great experience over all and I have had this service for 9 months now and haven't had any outages.

member for 9.2 years, 1 visits, last login: 9.1 years ago
updated 9.2 years ago