Review by (hidden by request)
Overall "FALSE ADVERTISEMENT FOR FREE UNLIMITED LONG DISTANCE NORTH AMERICA"
- Location: l5r2m
- Cost: $30 per month
|Pre Sales information:|
Value for money:
I was attracted to Primus Talkbroadband (phone over internet) because of
the Free Unlimited Long Distance North America is included in their program
My 2nd billing statement showed a charge of $31 for long distance. I
called, and their representative promised an adjustment to reverse the
My 3rd billing statement showed a credit to of $31 ,to reverse the previous
charge so I thought everything is ok now that they realized their mistake
. Unknown to me , they sneaked a little statement in the last page of the
bill (where nobody paid attention to) announcing the charge from certain
date , to certain numbers (numbers I call the most)
My 4th billing statement again showed a charge of $29 for long distance.
Since I was out of the country, the bill was unpaid.
My 5th billing came with another charge for long distance. I called them,
their representative said that in the 3rd statement, they informed me
that their will be charges .
And then they suspended my phone. I don't have much power against them
except paying the bill,
*BUT I WANT EVERYBODY TO KNOW THEIR PRACTICE: FALSE ADVERTISEMENT ON
THEIR WEBSITE *
*Anne Thuan Trieu*
(review was emailed from domain gmail.com)
lodged 1.8 years ago