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I had Primus for 4+ years and just cancelled my service last week. I was on the 5/1Mbs unlimited package. Speed were about 3.5/.6Mbps, but that was blamed on old copper in out area. Seeing that Bell user in the neighborhood were getting the same, I left it. When Bell came around and cleaned up the copper for the Fibe roll out, my speed went up to the advertised 5Mbs down, but I never got more than .6Mbs up. Over the 4+ years, we had about 3 outages, with the longest being about 4 hours. The biggest complaint I have with Primus, is their auto debit payment system. They do not bill on the same day of the month, but on a 30 day cycle. This meant that sometimes the day fell on the last day of the month, when I had my bank setup to transfer the money into the account for the first of the month. member for 18.8 years, 27 visits, last login: 9.9 years ago lodged 10.1 years ago
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