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Member review of New York Connect


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Ad-hoc New York Connect Forum
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Reviews:
read 17 reviews (15 positive) (1 negative)
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Review by bsorgi See Profile
UPDATED: 355 days ago
member for 4.8 years, 49 visits, last login: 28 days ago


New York,New York,NY
$56 per month (12 month contract)
about 15 days
"Fantastic Reliability and Support, Local ISP, No Apparent Traffic Shaping"
"None so far."
"If you are in Manhattan, dislike Time Warner or Verizon, and want fantastic support. Call New York Connect."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

    I considered Verizon DSL, and Time Warner Road Runner. I did not want to deal with Verizon's support/ billing department (after dealing with problems in the past). Reviews indicated Time Warner had poor service and support. Also wanted a dryloop service as I planned on using a separate VoIP provider.

    Currently connecting New York Connect Dryloop ADSL at 3.0/768. I have had the service since the end of June 2008- without any apparent service outages or need to contact the support department.

    Ordering the service was exceptionally easy. There was a delay time (About 14 Days) as New York Connect had to contact Verizon in order activate and verify that the local loop was functioning.

    Received my Westell Wirespeed 2200 via FedEx at the end of June. Plugged it into my wall jack, and all of the indicator LED's indicated my connection was go. I have the DSL Modem connected to an Apple Airport Extreme Wireless-N Router and have had no problems.

    I was impressed with the prompt ordering process and very informative sales agent (Anthony C.).


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