 Review by DJ 
UPDATED: 211 days ago
member for 8.4 years, 3913 visits, last login: a few hours ago
 Columbus,Muscogee,GA
 $74 per month
 about 12 days
 "Top notch service, day and night"
 "None yet"
 "Great value overall"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
We have Knology's Digital Phone and HS Internet bundle for $74/month. We got it installed when we moved into our new residence. The sales rep, Chip, was very professional and knowledgeable, and was able to schedule the install on our move-in day. Installers arrived on time, and knew what they were doing. I did all the necessary wiring for them, and they were appreciative of that. It's been on for about a month, and we couldn't be more satisfied. No downtime seen yet on the internet, and the phone service is crystal clear. We love not having to use our cell phones for long distance anymore!
As we live right in the middle of the city where it's very densely populated, I was a little hesitant on ordering the internet from a cable provider, but Knology obviously has our area properly balanced as I never see speeds drop below the rated 6Mbps. In fact, speeds are usually in the 6.1-6.4 range, even during peak times.
I had to call tech support once, when I needed to have my router added to the account. There was no hold time to get through, and they got my router going in a few short minutes.
I don't have their CATV services, as I'm a DirecTV installer and get DirecTV for free. However, I am very happy that Knology offers bundled rates when just two services are ordered. Most other companies require you to sign up for three services before they offer any real price reductions.
Knology will continue to my service provider for the indefinite future if they keep up the good work! They're also upgrading the network for DOCSIS 3.0, which will finally put them back at the top of the competition.
Followup comments: | Forums » comments on review of Knology |
|
Knology
