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Member review of Knology


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Reviews:
read 59 reviews (27 positive) (18 negative)
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$81 per month avg ($45 to $150)

Speed test results
Review by nightshade74 See Profile
UPDATED: 40 days ago
member for 5 years, 2553 visits, last login: a few hours ago


Prattville,Autauga,AL
$45 per month
about 5 days
"Quick install"
"Inconsistent speed-- last speed test 499/495 on an 8 meg line"
"ho hum... The cable / phone are great -- I'll likely return to DSL"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    Speed seems all over the map even with fresh wiring. 5am when I wake up -- or 4pm when I walk in the door gets very close to 8 meg. Evenings / nights are all over the map. I just got 1/2 a meg on my last speed test. That's a far cry from my "up to"

    Update

    Still the same evenings nights
    I've gotten 250 down test from their speed test
    (that's 1/4 of a meg or DSL Light speed on
    a 7 meg connection)

    A tech will be here tomorrow with 1 chance
    to make it right. With three completely different
    broad band providers in Prattville why not...

    Update 10/1/09

    Slow speeds... I often get a small fraction of the "up to" speeds. They've been my backup
    connection for a while. Since they top out at "up to" 8 meg and Charter tops out at 20 meg (and usually delivers 21!) I've finally decided it's an expense not worth incurring.



    Followup comments:
    view 1 comment

    Rooster0076

    @knology.net

    Knology doesn't care

    Yeah. I got the same problem in Valley, AL. The needle is all over the place on speed tests. I used to get 8M pretty regular until a week or so ago. I've been any where from under 1M to 7M. It's like my bandwidth is getting drained or something.

    I'm tired of calling and complaining though. They just blame it on my hardware and offer to send a tech out which usually says he can't find any problems and gets good speed test results when he is here.
    permalink · 2008-07-14 23:04:43 · Reply to this
    Forums » comments on review of Knology

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