 Review by Lark3po 
member for 9.7 years, 1613 visits, last login: a few hours ago
updated 1.5 years ago
 Madison,Madison,AL
 $70 per month about 4 days "DOCSIS 3!!!" "To be determined..." "Things are looking better after the upgrade."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
UPDATE: Ok, it's been a few years since Knology updated their service in my area and there's really nothing for me to complain about. The service has been rock steady as far as the internet goes. They offer to rent you a cable modem but I bought my own DOCSIS 3 modem as the one they offered was only DOCSIS 2.
Internet speeds are almost always better than the advertised speeds. Very little down time.
TV is meh... They could stand to add a few more HD channels.
Phone is good except for the fact that you have to pay extra for an unlisted number. We got lucky (sarcasm) and got a number that used to belong to someone(s) who never paid their bills so even though we don't give our home number out it rings off the hook. Very aggravating! Oh and you can’t block unlisted or 1-800 numbers…
The only other complaint I have is that the service for phone, HD cable and Edge Plus internet costs me $165.76 a month which is kind of high and if it gets much higher I will start dropping features.
Other than that the service is great!
OLDER: Knology's service used to be pretty boring. I had a 6Mbps down / 356Kbps Up. The ping times used to be high at times and the speed was intermittent.
They recently upgraded our area to DOCSIS 3 and the speed is way up from what it used to be. The basic packages are now 12Mbps Down / 2Mbps Up. I went ahead and upgraded to the "Edge" and get 25Mbps Down/ 5 Mbps up. I've only had the upgraded service for a few days so I'll update in a few weeks and see if the speeds are still rocking!
Comments:
|
UPDATE: Here's a speed test as of 11/5/2011
