Good "Great Service and Product" Bad "The honeymoon is over." Overall "Cost effective alternative to Comcast"
Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money:
Across the street from my house are two utility poles. Comcast ends on of them and Knology ends on the other.
I had Comcast and put up with multiple visits to fix a line problem on my street. I would get slow internet speeds and streaming video made me feel like I was in a hybrid running on diesel. As for cable tv, all my wife and I care for was to watch extended basic cable tv. Comcast wanted to install Cisco boxes in every room, for additional charge, which they would lose their setup frequently. Needless to say, Comcast was fired.
Called Knology and for what I want such as decent internet speeds, 25/5, and extended basic cable, no phone. I get one digital box for the entertainment room and I can just hook up the cable to a tv in the other rooms. Simple I know, but that is all I cared for.
The Tech arrived in the middle of the arrival window. The install was done professionally and I am happy with the service so far.
UPDATE: Still Loving this service!
member for 14.1 years, 5508 visits, last login: a few hours ago updated 2.2 years ago