Review by frd123
Good "Fast reliable internet, Awesome Support"
- Location: Charleston,Charleston,SC
- Cost: $59 per month
- Install: about 12 days
Bad "Initial connection problems for the entire street"
Overall "They came and sat in the street until the issues were reasolved"
|Pre Sales information:|
Value for money:
Switched from AT&T DSL, which I had been using since my ISDN days. The other option in our area is Time Warner (nuff said). I got the highest speed available in our area decided on Knology because my brother-in-law swears by them. I work close to the knology office so I walked in. The installer came right on time, he did an ok job running the cable to my bedroom, we have since removed a screen porch and re-routed the cable.
Initially our service would drop every night around 9:00pm. Not just mine, everyone on our street was having an issue. They messed around with resetting my modem and replaced it once. After 2 weeks they parked a truck in front of my house and discovered an issue at the pole at the end of our street. It's been 11 months and our service has been flawless since.
member for 13.6 years, 12 visits, last login: 5 days ago
updated 2.3 years ago