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Review by Kendrick 
UPDATED: 1.4 years ago
member for 1.4 years, 6 visits, last login: 187 days ago
 Starksboro,Addison,VT
 $45 per month (12 month contract)
 about 3 days
 "before their line was damaged it was rock solid."
 "tech support cant/wont look in to their phone line troubles. speed is a bit slow for distance. 1mi =1.5mb"
 "while the lines work its decent service."
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I was supposed to be provisioned at 6/1M. Due to being a ways out I accepted the 1.5m sync when I first got the service. It ran well for me most of the time for the first 9 months or so. had 1 big storm come through and the DSL went down for 30 min or so. I had good pings even in Europe, I was getting decent download speeds. I asked about the reverse DNS and found I had to call for the webmaster 9-4 week days to get that setup. I was a little frustrated with that policy. It also took a call or so to get the speed and such right when it was first turned on. due to being a computer tech I had no need for setup at my end.
approximately 3 mo ago just before the big thaw when the storms started coming through. High wind or a good storm would shut down my dsl and phone service. we called about it a couple times and the tech said wait till the summer and we can get that line fixed proper. once it all thawed and the rain storms started even a little sprinkle would kill service. called several times and a couple more service tech's later no good. I had even ran commercial grade phone line direct from the box to the modem. that is the only line connected and was the only device, no phones, Same result. After a couple more calls the response was more of what do you mean its not normal to loose service after/during a rain storm. last month was daily showers for most of the month we were lucky to be able to make calls at all. I had from no internet to 200k my upload was normally faster then download. i had a long stretch of 33k and this was all from their diagnostic speed test page. I had been told that any thing above 600k was considered good/normal.
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Green Mountain Access
