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Review of Skybeam.net (wireless)


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Reviews:
66 reviews (6 good) (56 bad)
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Review by xexx See Profile
member for 8.7 years, 804 visits, last login: a few hours ago
updated 1.2 years ago

  • Aledo,Parker,TX
  • $62 per month
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

My internet was formally UniteWireless.

Skybeam has basically just went around buying smaller
internet providers and adding their coverage to their own claiming
they're all the same company when in fact they're just a bunch of
smaller companies who report to Skybeam on paper.

Was playing a game tonight and then the lag hit out of no where, no idea why... same with speed sometimes, it'll just go to the pot with no explanation. Works fine when it works, but these 'hiccups' can be pretty annoying, especially when they're happening every day.

Tracing route to google.com [74.125.227.97]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 367 ms 194 ms 78 ms 69-155-201-1.unitewireless.com [69.155.201.1]
3 487 ms 67 ms 227 ms 10.130.0.41
4 521 ms 18 ms 171 ms 10.203.0.5
5 1885 ms * * ge1-1.agg.nfo.tx.skybeam.com [69.170.120.1]
6 * 570 ms 3803 ms ge2-4.bgr1.nfo.tx.skybeam.com [69.170.120.77]
7 * 3480 ms 2831 ms 12.86.210.13
8 1624 ms 3652 ms 629 ms cr83.dlstx.ip.att.net [12.122.139.174]
9 1760 ms 1923 ms 201 ms cr1.dlstx.ip.att.net [12.123.18.110]
10 1197 ms 124 ms 141 ms gar22.dlstx.ip.att.net [12.122.85.65]
11 776 ms 2663 ms 404 ms 12.249.185.18
12 1078 ms 2827 ms 1988 ms 72.14.233.65
13 1883 ms 1993 ms 193 ms 209.85.240.91
14 3289 ms 3059 ms * dfw06s16-in-f1.1e100.net [74.125.227.97]
15 * 2506 ms 3739 ms dfw06s16-in-f1.1e100.net [74.125.227.97]

Trace complete.

Comments:
kernelpanic

join:2010-07-06
Crowley, TX

Ping Test

Dang that would suck.

One question - why does your ping test show your ISP as SBC Internet Svc?

Mine shows up as AirCanopy

»www.pingtest.net/result/21380461.png
xexx

join:2004-09-03
Aledo, TX
Reviews:
·Skybeam.net

2 edits

Re: Ping Test

said by kernelpanic:

Dang that would suck.

One question - why does your ping test show your ISP as SBC Internet Svc?

Mine shows up as AirCanopy

»www.pingtest.net/result/21380461.png
It's always shown up as SBC internet services for me, I suppose that's just who they resell the service from (bandwidth has to come from somewhere). My ISP was originally UniteWireless when it was taken over by Skybeam.

Even now it's better, but still crappy: »www.pingtest.net/result/21400014.png
kernelpanic

join:2010-07-06
Crowley, TX

Re: Ping Test

yeah, better but not great. Hopefully the service tech can help tomorrow - keep us posted please.
dprobkw

join:2010-10-07
Azle, TX

Re: Ping Test

Yes agreed, And I miss UniteWireless. So much better Service overall. Customer Care was and sounded like (Care). Now its just like a call center in INDIA. Let us try this and let us try that and Well you get the point. Then we have to send it to our Network Admin. You know I got something like this with SKY-WI!. The name may have something... (Sky-Beam... Sky-Wi)) ??? But yes, I've Had the same thing since they Bought UniteWireless last Year. I've voice my opinion about every 2 months. They fix me or open the Pipe and I work great for about 2 months then back to the same thing. SLOW speed again. And I am calling them again Today. Good Luck to everyone!

Texan

@unitewireless.com

Terrible service

Every time a tech comes out they say "I made some adjustments" which usually means they reset my router. Almost everytime they come out they cannot figure out why the ping is so terrible and leave. I have actually had customer service reps tell me that the bad ping is just "tough ****" and hung up on me.

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