Review by (hidden by request)
- Location: Weatherford,Parker,TX
- Cost: $60 per month
Bad "Too much to list"
|Pre Sales Information:|
Value for money:
(ratings below consensus)
I have been a unite wireless / Skybeam customer for several years and until Skybeam came along... My service was great and if an issue did arise, the customer support desk was quick to answer the phone and help resolve my problem or send someone out. Once Skybeam took over, "Great" went right out the window. I have had poor service, long hold times when I call in along with poor tech phone reps who usually somehow hang up and never call back. If I do get a tech to come out, it usually took 2 weeks to a month. I have searched high and low for a dependable company or even a company at all but sadly, most had sold out to Skybeam.
I recieved a flyer in the mail for Nextlink wireless high speed Internet in the weatherford tx area about 3 weeks ago so I quickly called and had a tech out in no time... I had Skybeam removed and have had superb service with NO downtime. Just out of curiosity I called the NextLink call center at 1-855-NXTLINK,,, just to see what the wait time was like and I waited no longer than three 2 minutes for a rep to answer. This service is far better than dsl that I had at my previous address and of course my Skybeam service. The price is cheaper and I'm paying for and getting faster service. I highly recommend Nexlink.
(review was emailed from domain ymail.com)
lodged 1.4 years ago