Review by mzhu 
member for 11.9 years, 31 visits, last login: 10 years ago
lodged 11.9 years ago
 Flushing,Queens,NY
 $49 per month
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After Speakeasy/Covad failed miserably to get me connected (waiting over two and a half months) I contacted Acescape. I originally contacted Acescape back in early December, but I did not sign up b/c they had a six month commitment and I wasn't sure if I was still going to be living in my apartment in six months, whereas Speakeasy did not have a "contract". I was pleasantly suprised when I found out that their policies have changed, no more contract at all. It's pay as you go.
From the day I placed the order with Acescape (spoke with Arkady Goldstein) until the day I was turned on, it took about three weeks - Arkady said BA had to do a "manual loop qualification", which caused a two week delay - no big deal.
I ordered the ZyXel external router - Gene mentioned that they had just begun to use these routers. The router was a little pricey $299, but let me tell you, it works like a charm. ZyXel is a Taiwanese company and they have been manufacturing networking/telecommunications equipment for a while now and they have a pretty good rep. The ZyXel also acts as a firewall (I think - no flames please!)
I was turned on on 2/28/00 and would have been connected to the net if not for my own stupidity. I somehow managed to screw up the initial settings in the ZyXel (after the router was preconfigured by Gene). Thank God I was dealing with Gene and Arkady, because I never would have been able to immediately get the correct answers if I was dealing with any other ISP/dsl provider - especially if it was BA!! Kudos to the two of them.
So far, connectivity has been great, except the news server, which sometimes would disconnect me from the server every once in a while - it happens both during and after downloading bodies, or an operation would time out, and d/l speeds have been erratic at different times of the day. All in all, I am amazed at the speed of dsl, and can not see myself ever going back to dialup.
In sum, if you're thinking of signing up with them, don't hesitate; run, don't walk to the nearest phone and give these guys a ring. You won't be disappointed.
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