Review by Isreals SoN  Posted: 5.7 years ago member for 5.7 years, 1 visits, last login: 5.6 years ago
Hamilton,ON
$39 per month
about 1 days
"Constant 550kb/sec d/l speed. Never goes down. Great tech support."
"Customer Service people not always friendly"
"Awesome ISP overall. Wont ever go back to Rogers."
| Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money:
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I can download regularly at 550kb/sec, and Ive seen up to 650kb/sec. Almost double the top speed you can occasionally get from Rogers.
Setup was the easiest thing ever. They gave me a modem, a cable splitter, and a cord. All I had to do was put the splitter on my TV cable line and plug the modem into it. No problems, I was on the net within 2 hours from the time I ordered.
Other than occasional maintence shutdowns from 4am - 6am the service never goes down.
I have never had to wait on hold when calling tech support. The tech support people are usually very friendly and always solve problems quickly (note: I have not once had to call tech support about the service being down)
The only thing I can complain about is the front desk people usually aren't too friendly or happy to help you.
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