 Review by MikeG 
UPDATED: 270 days ago
member for 5.1 years, 2369 visits, last login: 1 days ago
 Hamilton, ON
 $42 per month
 about 7 days
 "Organized, Latency, Speeds, Reliability, No caps"
 "lite service needs a speed upgrade.."
 "Excellent service & value"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
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::Update - March 1/09::
Speeds have increased again to 7mbps. The connection is very reliable and stable. Its 7:30pm on a Sunday night and im pushing 6.7mbps as seen in the speedtest result below.
»www.speedtest.net/result/421030239.png
[attachment=1405493]
7mbps, usenet included, excellent peering, no caps, no throttling, excellent value... cant ask for much more.
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::Update - Nov. 28/07::
Speeds have been increased to 6/512 along with a $1 increase.
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::Update - March 3/07::
No major complaints. Upload is still the only real problem.. which is why I've changed my rating slightly. Also adjusted the price, as the promo term has ended. There haven't been any service interruptions.
The modem's battery works - power had gone out on Feb. 27th for a couple minutes.
Email support is pretty quick.
Newsgroups are great, speed is consistent (no slowdowns) and the Arris modem is doing a fine job. Haven't had to reboot this modem since getting the service ( around 7months ).
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::July - 2006::
I ordered their 5meg service with Home phone & digital cable. The total is around $100 per month for all 3 services. The installation process went perfectly. They said the installation tech would come between 3pm and 5pm - he was here at 2:54pm. He installed and ran the cable, phone line, and upgraded our cable package and was finished at 3:50pm or so. They gave me an Arris Touchstone Telephony modem( TM402G). The modem controls the internet as well as the phone service, and also a backup battery if the power goes out. It lasts around 8-12 hours according to the spec sheet. So far so good.
I'm paying a lot less a month for all 3 services, receiving 4 more mbps on the d/l(distance limited me to 1mbps DSL), 15 new stations, and digital phone service with free caller ID, call waiting, voice mail, plus the free Panasonic 5.8ghtz cordless phone which was part of the promo.
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Mountain Cable
