Review by hickins  Posted: 190 days ago member for 191 days, 10 visits, last login: 32 days ago
Burlington,ON
Contract price not specified.
"fair connection"
"bad for value and rude customer support"
"would not recommend if you have other options"
| Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money:
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I was with mountain cable when I used to live in Hamilton. I had a problem where their system charged me for a canceled service, however they told me that they will pay it back, but I didn't like the idea of paying for a canceled service. Anyways, my point is that I have experienced bad customer support where they insisted on charging me however they know that this service is canceled. I canceled all services to find out that I'm too far from a CO and I cannot possibly connect to any dsl provider.
I called them back again to reconnect my services and of course that was the time when they can beat me really good, they made me take a home phone with internet otherwise they will charge 129$ for connection fees and so I did.
After I moved to Burlington I was so happy that I canceled my services with no return!
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