 Review by apeface 
Posted: 2.1 years ago
member for 9.2 years, 1581 visits, last login: a few hours ago
 Dallas,Collin,TX
 $34 per month (12 month contract)
 about 30 days
 AT&T
 "Reliable, Fast, Low Latency."
 "Order process."
 "Overall, a good buy."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
• What other options did you consider for broadband.
- Cable. I had used Comcast before, but they did not service my complex. I had was able to choose from AT&T and Verizon. Due to a rather frustrating experience with Verizon in the past I went with AT&T.
• What SPEED/package did you order, at what monthly price?
- 1.5/384 for 24.00, recently upgraded to 6/512 for 36.00.
• How was the order & install process?
- The order process left a little to be desired, as I was in Verizon area I got what was called "sport", service. Basically at&t co located in a Verizon CO. It took a while to get the order through and most of the rep's had no clue at&t offered such a product.
- Install was and easy typical self install.
• What brand/model was the supplied equipment?
Siemens 4100.
• What good or bad experiences most struck you?
My only complaint is the lack of knowledge from sales and support reps. They dont seem to understand at&t offers service outside the traditional areas.
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