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Member review of AT&T DSL Service


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Unofficial AT&T DSL Service discussion forum

Reviews:
read 405 reviews (220 positive) (82 negative)
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about
Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$36 per month avg ($12 to $100)

3 year trend

Review by vibsdj See Profile
Posted: 44 days ago
member for 8.7 years, 47 visits, last login: 34 days ago


Marietta,Cobb,GA
Business customer
$100 per month (24 month contract)
about 5 days
BellSouth
"When it works, its great!"
"Speed inconsistant, no one at Tech support can help"
"Its been a fork in the eye dealing with ATT/Bellsouth"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    There is a toll free number that ATT/Bellsouth tells you to cal 24/7 fir support. Whenever you call it, you get two options, press 1 for billing and press 2 for sales. There is NO option for tech support.

    Thank heavens for dslreports. I was able to read the feedback, blogs and tweaks and using DrTCP was able to tweak my RWIN and MTU and get the 6Mbps download I am paying for.

    I was told to avoid the ATT self diagnostic tool, that's fine because it doesn't work anyway at this speed.

    Many thanks to my friends at dslreports.

    Followup comments:

    EyeOfRa

    What number?

    What number are you calling? I've never heard of an IVR with those 2 options and I work for AT&T tech support. The number you should be calling is 888-321-2374.
    Forums » comments on review of AT&T DSL Service


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