Review by chinnd 
UPDATED: 155 days ago
member for 8.5 years, 99 visits, last login: 155 days ago
 Arcata,Humboldt,CA
 $25 per month
 about 45 days
 AT&T
 "OK service, tolerable prices (if you stay on top of the situation)"
 "They keep changing the price; you have to perioldically call them up for the latest and/or best price."
 "Tolerable company. Better-priced than other local companies, but just tolerable."
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(ratings match consensus)
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I have always had 1500 up, 300 down for many years at two houses in this small northern California town. This is plenty fast for me. I have had this service since starting with previous PacBell, which ATT bought/took over. A guy came and installed it, and the company gave (for free) me a modem that I still use. When I moved to this new address, I had to hire them to clean up all the wiring at the new residence because the previous owner had screwed things up and the technology for DSL had evolved so that I no longer needed a dedicated line, just a different line pair.
I don't require a lot of help or tech support from ATT. However, I don't like having to negotiate a new price when they've changed them, which happens about once a year, in order to get the "best" price.
I'm not pleased at the out-of-country outsourcing of tech service.
On another level, there is only one line from here to the "outside" world—we live in a rural area, and when the line is cut (it's happened twice in seven or so years), it's a huge problem. It took someone to grab the highway department and the phone company by the collars to work out a deal to get one line here (something about crossing a bridge and the rights).
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