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Member review of AT&T DSL Service


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Reviews:
read 549 reviews (279 positive) (115 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$40 per month avg ($15 to $99)

3 year trend
Review by garej704 See Profile
UPDATED: 30 days ago
member for 212 days, 25 visits, last login: 15 days ago


Charlotte,Mecklenburg,NC
$40 per month
about 5 days
AT&T
"Consistent and good speed."
"Poor line quality and DSL reboots always speed things up."
"Mid level service not as fast but more consistent than cable"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    Switched from TWC a year back because TWC would crawl at times and just wanted to bundle my services with at&t (in a former BellSouth Area). I've had to have trucks dispatched to house twice due to static. This comes across my POTS line and so i can detect it and check for static at the Network Interface. Clears up and hopefully this time the line will stay clear. House built in 1953 and older neighborhood so not sure if that has something to do with it but they replace the box outside the house when DSL installed as i didn't even have a landline. Getting 2 - 2.5 downloads, fastest was a 2.9. Tech says that is probably the best i will do, i was just able to upgrade from standard to the 3.0 package but wonder if it is worth it for .5 Mbs? Still can not get the Ultra service here and awaiting Uverse to be available.

    Will update the consistency now that tech fixed issue on equipment side at the VRAD.

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