Review by moes  - Location: Indianapolis, Marion, IN, USA
- Cost: $35 per month
- Install: about 14 days
 SBC
price
Speeds have gone nuts.
Great Service and great price
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Install Co-ordination:
Connection reliability:
Tech Support:
Services:
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I have had service since 04 with these guys, while it's been stable for most of those years. the last 6 months have been bad, I am not sure what is going on anymore with them.
I have good signals, my speed while constant between 6am to 2pm. dies off at 2:30 everyday and hardly anything wants to work right, my lag in games is so bad after 2:30pm est, that I am hardly able to play games.
Here is my stats from the modem
Current Rate: 3008 kbs 512 kbs
Max Rate: 8128 kbs 1160 kbs
Current Connection:
Current Noise Margin: 18.0 dB 21.0 dB
Current Attenuation: 21.0 dB 12.0 dB
Current Output Power: 1.4 dB 7.2 dB
These hardly change. the 7.2db does down to 4 when things run normal. but as I said after 2:30pm it goes to 7.2 or higher.
member for 14.4 years, 2124 visits, last login: 14 days ago
updated 11.9 years ago
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ATT is greatthere are people who got stressed out with at&t's technical support, yes. its because most of these guys are new hires and they do use english as a second language... they are still scared to talk to people who really know the language and at the same time while talking to the customers these representatives are still thinking on WHAT SEEMS to be the problem on your end.. hmmm... the only thing that you should do is to be patient and bare with the agent on the on the line. because it is their duty to make every customer fully satisfied with the service. hmmmm. another thing is that if you dont wanna to their technical support, You can always do everything by yourself by checking on their helpsite... its att.com/esupport. everything is in detail, including screenshots on the seps that should be followed. | |
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| gr3en39 |
there are people who got stressed out with at&t's technical support, yes. its because most of these guys are new hires and they do use english as a second language... they are still scared to talk to people who really know the language and at the same time while talking to the customers these representatives are still thinking on WHAT SEEMS to be the problem on your end.. hmmm... the only thing that you should do is to be patient and bare with the agent on the other line. because it is their duty to make every customer fully satisfied with the service. hmmmm. another thing is that if you dont wanna talk to their technical support, You can always do everything by yourself by checking on their helpsite... its att.com/esupport. everything is in detail, including screenshots on the seps that should be followed. | |
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SBC
