Review by NGW1031982
Good "Solid connection. Doesn't seem to have down time. Always same speed."
- Location: Brookfield,Cook,IL
- Cost: $45 per month
Bad "Can be slower then cable, the implementation of bandwidth caps."
Overall "It WAS good, but the bandwidth cap lower it's value a lot."
|Pre Sales information:|
Value for money:
(ratings match consensus)
Being a customer for over 5 years now, I have been satisfied with the service.
The line itself has been extremely stable, with so few issues and so rarely that I can't remember how many there were. I believe that I had 3 or 4 issues in the time I have been with them, and most they were resolved in under 12 hours, all within 24 hours.
I am on the Elite package running 6 Mbps down (630KBps) and 768kbps up (81KBps).
I have used the older speedstream 4100 modem, and it's still working in bridged mode.
The order and install process was basically simple at the time, but it's been a while. Everything was straight forward, and there were no problems.
Unfortunately the announcement of bandwidth caps (150GB a month for non-U-Verse customers, IE : me) makes the service much worse. On average I use 200GB-250GB a month easily, and so there is an additional charge of $10 per 50GB you go over.
It's a shame, as any U-Verse customer gets a cap of 250GB a month.
Update : connection is always stable, however I'm looking into a different provider because of the cap.
member for 5.5 years, 105 visits, last login: 13 days ago
updated 37 days ago