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Review by E Man1864 See Profile

  • Location: Sylvania, Lucas, OH, USA
  • Cost: $235 per month
  • No Cap
Fast internet, solid TV package, friendly and helpful customer service
Pricey, only game in town other than Frontier, only 5 Mbps upload
Service has improved over the past few years, but they are still a rip-off when compared nationally
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

We ordered the "Express 100 Ultimate" package which includes 100/5 internet and TiVo service on 2 TVs. Minus HBO and Cinemax, we get all the major channels offered. This bundle is a step up in terms of value from this company, though it could still be a bit cheaper for what it is. Service was installed on 2/3/18, after calling them to remove a DVR from our bill. They said that this would be cheaper than what we were paying for less channels and 50 Mbps internet. The person who came to install the service was very friendly and knowledgeable and even took the time to cleanly install the new cable lines to the house, hook up my NETGEAR R6400 router to the ARRIS DG2470 modem, and explain how to use the TiVo boxes. Overall, I am very satisfied with the efforts Buckeye has made in improving their service and value, but there is still room to improve. While the download speed is phenomenal, the upload speed is very lackluster in comparison. 10 Mbps upload would be a decent improvement and add to the value of this service. Buckeye may be the only game in town, but at least they aren't complete garbage like Frontier was. Service rarely goes out, and when it does, it's just line maintenance that lasts an hour at most.

member for 12 years, 281 visits, last login: 1.8 years ago
updated 5.9 years ago

BigVe
join:2005-07-15
Gulliver, MI

BigVe

Member

Comment

"Your stuck with Buckeye in Sylvania for TV, unless you want constant outages with a satellite dish."

Need to make a comment on that: I have had Dishnetwork for years and the outages i have had during that time is less than 10 for sure and all caused by really bad weather.By the way, i would keep Dish even if i had cable available(but i don't)
29393955 (banned)
Always the green wire
join:2011-09-11
Mount Juliet, TN

2 recommendations

29393955 (banned)

Member

Not a Buckeye Cable decision, really...

"WUPW has ordered Buckeye CableSystem to remove WUPW’s signal from our system. To be clear, this is not Buckeye’s decision, but WUPW’s decision to withhold its station from our viewers. We regret that you cannot receive this station. Buckeye will continue to try to negotiate for the return of WUPW."

The owners of WUPW want more money from Buckeye Cable for retransmission fees, even though they are consistently the lowest rated station in the market. Sounds like the fault lies with WUPW's owners and management, not Buckeye cable, at least as far as that issue is concerned.

JUSTS0MEGUY
@buckeyecom.net

JUSTS0MEGUY

Anon

Quit complaining Walter

I'm inclined to agree that Buckeye is far from perfect but I honestly believe the alternative (Frontier or AT&T) is much worse. If you're unsure of who to go with, don't let the rants of a disgruntled ex-employee deter you; do your homework and make an informed decision. I'm pretty sure Buckeye will cancel your service and issue a refund without any grief if you do find it's not for you. And no, I'm not a Buckeye fanboy... I just hate seeing a decent service get a bad rap.

Bottom line: No ISP or video provider is ideal but in my opinion Buckeye is the best value in NW Ohio... at least until Google shows up with their FTTH service!

- JSG