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Review by (hidden by request)

  • Location: Tacoma,Pierce,WA
  • Cost Contract price not specified.
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:

Just a heads up for anyone thats looking to get their service. Do know that
they charge a month in advance. Meaning you pay first for the month you
will be using. Which is fine. Only downside to that is if you call to stop
service whether its 2 days or 20 days into the month. They still charge you
the whole month and do not offer a partial refund or even offer partial
service for "x" amount of days. When you ask them why that is, they simply
say its in the terms and agreement paperwork and refuse to explain the
policy. I just don't see how a company can charge you for the month but not
offer a credit should you not use it for the full 30 days. It should be
prorated! So stay away and go for net-venture which is also an ISP for
click network. I called them and they do in fact only charge you for what
is used.

(review was emailed from domain gmail.com)
lodged 1.9 years ago