Review by jonigirl 
UPDATED: 1.2 years ago
member for 5.3 years, 10 visits, last login: 1.2 years ago
 Red Oak,Ellis,TX
 $62 per month (12 month contract)
 about 14 days
 "Fast connection speed, no downtime"
 "Requires a contract, expensive to set up"
 "Faster than DSL, and available everywhere"
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Update - August 26, 2008:
I am still using Air Canopy, and I am still VERY satisfied with the service. I have been with them just over 4 years now, and there have only been 2 instances of downtime. Both times, the system was back up and running within a day. When I called customer service on those occasions, they were very informative and friendly. I even got a call back later that same day to tell me that the problem had been corrected, and to be sure I was up and running! My download speed is: 3449 kbps and my upload speed is: 1224 kbps. I am still on the Power User plan, and my rate has not increased from $59.99 ($62.83 after taxes) which is what it was 4 years ago when I signed up. I highly recommend Air Canopy to anyone who cannot get DSL, or finds DSL too slow for their tastes.
Original Review:
My first phone call to Air Canopy was for information gathering, and to set up a site test, which was scheduled for the following week. The site test itself took about three minutes, and involved a tech climbing on my roof. Next step, schedule the install. It is going to be another week, but they assure me that I am eligible for the service. I ordered the Power User package for $59.95 a month.
On the day of the install, I cleared my entire afternoon, thinking this was going to be a long process. The two techs Air Canopy sent to my house were not only very polite and professional, but they took the time to answer all my questions. Within 45 minutes, my connection was up and running! The first thing I did was download a big file, and I was very impressed with the connection speed.
A few days later I installed VoIP (from a provider other than Air Canopy) and found out that my connection was dropping packets. I called Air Canopy on the Friday before a holiday weekend, and got voice mail. Assuming they had closed early for the holiday weekend, I left a message. About an hour later, an Air Canopy tech called me back, and he had already tested my connection and knew exactly what the problem was. He scheduled a realignment which went off without a hitch. My VoIP is now working properly, and my connection is better than ever!
Air Canopy may require a contract, which I don't care for, but they seem to genuinely care about their customers. The service itself is great, the speed is amazing, and there has been no downtime to date. All in all - I am very impressed!
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AirCanopy Internet Services Inc.
