Review by cissycatt  Posted: 39 days ago member for 39 days, 0 visits, last login: 39 days ago
Midlothian,Ellis,TX
$49 per month
"Always up and fast"
"Not available where I'm moving to"
"Not only available in a rural area, but good quality and speed for low price!"
| Pre Sales Information: Install process: Connection reliability: Tech Support: Services: Value for money:
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I am getting ready to move to an area west of Austin and am finding out how good I have had it. It researching my options at the new house, I have found that no one provides the speeds that I have been getting and at the price that I have been paying.
I've had this service for years now. I recall the set up was a breeze and that the techs were friendly, knowledgeable, and competent. More importantly, in all of these years, I haven't had any trouble. I've only made two calls to talk to staff...one was because I forgot the password to my account and the other was to find out if there was any chance that they would expand to where I was moving (which of course is too far). Both times I called, the staff was friendly and professional.
I read some of the notes below and was shocked that anyone would have something nasty to say. Because I have been so grateful, I had to counter what was said. I don't discount what was written, but suppose that there are folks in some areas that are going to have some problems with interference. This is a wireless technology and subject to the environment. Having said that, I haven't had any problems at all.
In what has probably been four or five years, I think that there have only been two outages that affected me. Neither lasted an entire day, as I recall.
I work from home and rely on the Internet for a VPN connection to my company. So, reliability is essential. Seeing the options where I'm going is depressing. I am not finished with my research yet and hope to find something similar to the service that I have had with AirCanopy. So far, it isn't looking too great.
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