Review by Ryan PD  - Location: Arcadia,Los Angeles,CA
- Cost: $29 per month (12 month contract)
- Install: about 2 days
Good "Local ISP so good cust service with adequate cable and tv offering"
Bad "Poor VoIP choices"
Overall "Good value for money--reliable service. Good CS but weak TS"
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A good local ISP I've had for many years. Meets all my needs except VoIP because their plans are not that good. Their CS reps are good bu their TS is very spotty. Many TS are not that knowledgeable or helpful. Some are just the opposite. The former are mostly new hires I think. Staff is small because ISP is regional.
Best part is they are reliable and stable and all ways give you best deal--that usually lasts one year. When your deal is about to expire you just contact them and they eagerly give you a new deal rather than flipping you over to the regular prices or packages.
They've been around for many years and they have areas that they specialize in servicing so you can feel assured that they are going to be around and will continue to maintain level of service and deals or promos.
member for 171 days, 259 visits, last login: a few hours ago
updated 46 days ago
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