Review by SimGuy
Good "Good Service, Acceptable Speeds"
- Location: Ottawa,ON
- Cost Contract price not specified.
Bad "Monthly Caps, Line of Sight Technology"
Overall "If wired isn't an option, consider Storm"
|Pre Sales Information:|
Value for money:
Spent 12 months (March 2008 to March 2009) on Storm High-Speed Fixed Wireless technology in the Western Ottawa region. Given the Line of Sight requirement, a neighbour had to be converted to a node in order for us to be able to relay through and access the Storm network.
When working, Storm's implementation worked very well. Even during ice storms, heavy rain or very hot sun, the wireless connection hummed along at 3 Mbps. Latency was higher than on wired equivalent, but unfortunately that's the nature of the technology.
Storm was quick to come out and replace a failed CPE antenna when the original dish failed.
Ultimately Storm divested itself of all non-Ottawa assets to Barrett Xplornet, and in the process took down my neighbours node before notifying me of cut-off of service. Then, being charged for the last month while no service was available prompted a couple of Customer Support calls. Eventually the mishap was worked out and they apologized for the lack of communication.
All in all, if I didn't have DSL here and Storm was an option, I would gladly consider it again.
member for 12.8 years, 133 visits, last login: 5 days ago
updated 4 years ago