Review by tazz987  UPDATED: 153 days ago member for 153 days, 3 visits, last login: 131 days ago
Orem,Utah,UT
$40 per month
about 10 days
"Their service techs are so knowledgable and friendly"
"The call center call center and accounting could be better"
"They are a good company if you are an average user and want good speeds for a good price."
| Pre Sales Information: Install process: Connection reliability: Tech Support: Services: Value for money:
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I've had Digis for over two years and I've found them to be a good company. Upgrading from wifi to Canopy was absolutely a good move as it greatly improved my speed and service. Calling the tech support can be a little time consuming and frustrating, but if you can get past some of the people that don't know anything, the rest are very reasonable and helpful.
I live in Orem, Ut and the service tech that came to my house has been very helpful. He fixed our line when our dog chewed through it and even set up our home wireless network for free, but I wouldn't expect that. (Geek Squad charges a $100 for that)
Their speeds are good, I typically get 4 down and 2 up. Comcast might be faster, but then you have to bundle everything (which I don't want) to get similar prices and then its less reliable and the tech support is far worse.
Throttling is frustrating if you are downloading a lot of movies or music. But once they explained that throttling was implemented to prevent a power user from slowing the entire network it made sense to me.
Overall, they are a good company and local so you can still talk to a human if you have any questions, but large enough that they have great coverage and you don't need to worry about them closing at any time.
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