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Member review of Wave2Net


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Ad-hoc Wave2Net Forum
Wireless ISP users forum

Reviews:
read 12 reviews (2 positive) (8 negative)
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Review by Rolleej See Profile
Posted: 1.4 years ago
member for 1.4 years, 3 visits, last login: 1.1 years ago


Gerrardstown,Berkeley,WV
$69 per month (24 month contract)
"Really fast to take my money and install the equipment"
"Really bad connection when you can get 1"
"DON'T WASTE YOUR TIME OR MONEY WITH THIS GUY"
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

    I have had nothing but problems connecting to the internet through Wave2NOT. I wish I had known about this site before I signed on with them. When Rudy first came out and installed the equipment we were please with the connection speeds and service. But it wasn't long before the chit hit the fan and the connection got slower and s l o w e r and s l o w e r. And more times than not I can't even get connected. I have maintained my People PC account and am now using dial up to be here.

    I have just read all the reviews from before and every bad thing that has been written before is still true and then some. Nothing has changed. Service is slower than dial up most of the time (when you can get a connection) Customer Service is a joke. The owner Rudy Worrell has instructed his employees not to tell people his name. When you request that the "owner" call you he does not and won't. Refuses to.

    As the owner of the company Rudy doesn't care about customer satisfaction all he cares about is getting his money. He forgets that his contract is an agreement between to parties exchanging a service for money. He has been taking my money but not giving me his service.

    If anyone out there knows of any other wifi provider in this area please please let me know.

    CAN'T WAIT TO DUMP THESE PEOPLE, CONTRACT OR NO CONTRACT



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