Review by njvictor 
UPDATED: 1 year ago
member for 1 year, 7 visits, last login: 360 days ago
 Brick,Ocean,NJ
 $124 per month (12 month contract)
 about 4 days
 " great customer service"
 " nothing worth writing about"
 " io family video, on line service and phone,"
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(ratings match consensus)
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I had all three services installed almost 2yrs, and now 40 Hi-Def channels included... when I sat back and thought about it, I have io Fam, with over 180 channels, I look forward to my News 12,, I can order movies as I need, I even get some for free,,, along with my high Speed internet,, which has been working quite well,, with an added firewall protection,, built in,, and the phone, with 40 calling features including free 411,,,,, plus 1 box, my bill has been the same since, even after my promotion had ended,,, I don't understand what people are complaining about, I get the same bill each month, unless I add something or remove it,, they call it partial month billing, ok, so what's so hard about that too understand..?? your paying for services that you have used at the time, and.....??? they have customer service open 7days a week 24hours a day..? where can you go for that..? allways someone to talk to..?
I have other friends who jumped over to FIOS,, one mishap, they don't disclose is the taxes and surcharges on everything, the video,the internet and the phone,,, they tax you on all 3 services,, oh, and get this,, the Box, they mount on the house,, needs electric to run,, it goes in to your electric,, and you have to pay taxes and surcharges on that to...? so over all wheres the savings there,, verizons customerservices is allways on hold, never there after 6pm,, differn't stories each time..? when I ask about my bill ..? after this mess, they switched back to Cablevision,, other who live in Comcast , went back to them as well.. with those 2 companies, at least you know what your getting for your money.. both cable companies only charge taxes on their equiptment and video,,, why would anyone switch ...?? stay with what you have and work it out,, who wants to sit around all day to have the phone company all day for an install.. ?
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