Review by happy4ya
Good "Internet works great (has since the beginning). Phone is phone....just works"
- Location: West Babylon,Suffolk,NY
- Cost Contract price not specified.
Bad "TV service absolutely stinks (mainly because of the new Samsung boxes)"
Overall "If you are an existing customer and have the old hard drive DVR's in your house, hold onto them as long as you can"
Well, just about a year has gone by since we re-signed with CV and I regret it every day. My wife bitches at me on a nightly basis about the DVR or On Demand service or something always not working or running really slow, which is mostly due to these crappy Samsung boxes. I wish they would give us the SA boxes again but they will not budge and force crap down your throat, even if you tell them you are going to leave because of it.
I don't use the TV nearly as much as my wife but the one night I sit down to watch some DVR's shows with her, the damn thing will not work and gives us an error code. I called CV to see what's up with it and enter another of many complaints and the Cable CSR told me that they are getting these complaints from tons of customers and there is no word on when or if this will ever be fixed.
We've been back for a year already and it hasn't got one bit better. They sure know how to ruin a good thing. Hopefully Fios will run a good special again one of these days and I will switch back. I know some people will say stop bitching and switch, but unfortunately Fios must know that they are blowing CV away because they have gone up in price around here to something I just cannot justify paying even if the service is better. Just have to wait for them to run the right deal.
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