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Review of Speed of Light Broadband (wireless)


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10 reviews (3 good) (4 bad)
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Review by Bubby4j2 See Profile
member for 4.3 years, 47 visits, last login: 5 days ago
updated 5 days ago

  • Tioga,Grayson,TX
  • $59 per month
  • (12 month contract)
  • about 7 days
  • "Best service possible in our area"
  • "Low bandwidth cap"
  • "Good for the average internet user"
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

I get 4 Megabit down and 1 up, fastest speed for the price in my area. I can only get satellite and SOL.

Not much downtime.

Only bad thing I have to say is they don't allow servers (even on buisness accounts), or port forwarding either, for any purpose, oh and also;
We are a 5 person family and 1GB per day limit is about 200MB per person, we VERY easily go over that limit, so we have to worry about our bandwidth usage. Plus there's no monitoring tools so you don't know what it's being used on, or who's using it.

Update:
They charge $1 per GB of overage now. There's not even a place to check usage on their website. How do I know what devices are using the bandwidth or what services are? It's like a cop pulling you over when your car doesn't even have a speedometer.

Comments:

Jonclayton

@grandenetworks.net

Data limit

Speed of light is an awesome solution for the casual internet user. Though if you're big into Netflix, YouTube, Pandora, online gaming and The daily ( the iPad's daily news paper), you should look else where. I've had my service crippled down to .06Mps every month for the last three months. And for the last year I've been trying to get my NAT setting open. They limit your monthly usage to 30 Gigs per month. I use 45 gigs a month without videos or any streaming content.
Speedoflight

join:2011-03-02
Sanger, TX

Re: Data limit

The IPads daily newspaper would use very little data so I’m not sure why Mr Clayton mentioned that one. As far as Netflix, No our wireless network was not designed to be a replacement for your Cable or Satellite TV service and we are unable to provide the approximately 300 to 1000 Gigabytes of data monthly TV service would use for $49.95 monthly. Online games work fine and our latency is very low even compared to fiber/DSL/Cable.

I checked the latency Mr Clayton has to his home from our last core end router and he is getting 9ms of latency. Mr Claytons home is 15 miles from our Fiber and on a special system we installed at great additional cost to get a few customers that were non line of site to our standard antenna systems. His internet traverses 3 wireless radio towers to reach his remote rural location yet we do it in 9ms from end to end.

I’d argue that Mr Clayton gets a good deal for 4 meg down and 1 meg up with 9ms of latency over wireless. I’d also agree with him that if you need to replace your Satellite/TV/Cable provider by watching TV over the internet you should move to where fiber is available as no wireless service is going to able to provide you that much data for $49.95 per month.

Tim D
VP Network Operations
Speed of Light Broadband

Kyle

@swbell.net

Re: Data limit

Why do you not address his NAT problems? 9ms ping is useless if you can't access your game's servers...
Speedoflight

join:2011-03-02
Sanger, TX

Re: Data limit

We have addressed the NAT issues. Xbox has had issues since their latest software release on the 21st I believe it was of January or Feb. At that time and without any changes on our end we started to get dozens of complaints about it going back and forth between strict NAT and moderate. After calling them on behalf of our customers they admitted they had issues with that software update. As for having that issue for years we have hundreds of other customers who use Xbox without issues (after special settings we provide them).

We have also received reports from this customer that the Xbox was working fine so we typically stop working on issues when the customers inform us they are fixed.

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