 Review by CBLMorphis 
UPDATED: 1.7 years ago
member for 7.6 years, 1942 visits, last login: a few hours ago
 Riverside,Riverside,CA
 $47 per month (12 month contract)
 about 2 days
 SBC
CLEC party: SBC
 "Everything, Speeds, Reliablity, Tech Support, Helpful."
 "None that I can think of."
 "Do alot of testing inside and outside your home before hooking up to DSL for a good quality connection is the key."
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Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
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My internet service has been very stable and working very well. It even give me no problems in heavy rain, and windy conditions here in southern cali. I have nothing to complain about except I wish AT&T would get U-Verse here.
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Although I was connected almost right away I first ordered my DSL a week before the intal due date of being hooked up on the 18th. I was hooked up right away. Service was fast as far as getting the order in and getting the equipment.
I had a few issues regarding my speeds but that was due to bad wiring in my home and not the fault of SBC. 1 Day after I reported the problem a tech was at my house. Did everything step by step. Tested my lines both inside and out. Was very helpful, and very nice.
Turns out that I had a bad phone jack in my house. Did a line stress test and found out that was creating a problem because noise was causing my speed drops.
Only took him about 30mins to resolve it. I thought that was pretty fast stead.
Tech support was very helpful in getting my issue fixed as well and I had no problems with them as far as I can tell.
Note to all new DSL persons, you may want to completely test you lines inside and out or have your telco do it for you as this was an issue for me. Also find out how close you are from the CO/RT. Your rep wil lbe able to tell you how far you are.
Above all I am very happy with my connection. Great pings, good for gamming.
Again I suggest multiple testing is the key to a very stable, good connection.
I am synced at 6016/608 and my actual speeds are Download = 5.074 Mbps / Upload = 520.76 kbps. Which is more then I can ask for. Well worth the money I think.
I am glad I got rid of cable, phew, what a nightmare they were. Thank god for SBC DSL. 
Updated 03/19/04:-
Well its been a month now and all is well. Service is up, working great. No down time what so ever and has been up 247.
Rock solid performance, fast speeds, and no down time. SBC has turned out to be my best ISP thus so far. Thank you SBC, Your connection rocks.
Middle finger to Charter Comm.
Updated 06/11/04:-
Well its been 3 Months now sence I did my last review for SBC. I have to say its been very stable and very little down time for me. I think out of the 5-6 Months I have been with them they have only been down for 2 days out of that whole time.
Usually when they go down they get it backup and working almost instant.
Pings are very low for me. Connection/Speeds very very stable. I get what I am paying for. I have been though Rain, Winds, Cold, and Hot and no issues with it unlike when I had cable.
Anyways SBC thank you for your service, its been a pleasure. They got my vote.
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