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Member review of AT&T Yahoo


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Reviews:
read 1025 reviews (690 positive) (141 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$35 per month avg ($15 to $89)

Speed test results 3 year trend
Review by Grumpy See Profile
UPDATED: 71 days ago
member for 7 years, 3319 visits, last login: a few hours ago


99999
Contract price not specified.
AT&T
"Reliability"
"Calling the providor is hit or miss"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    Still with AT&T DSL since first post here. Rock solid reliability, and pricing that has fallen over the years. The Comcast vs. SBC (now AT&T) rivalry has been good for the consumer.

    The early days brought some frightening telephone exchanges from SNET, as it seemed the sales reps couldn't get on the same page. Our local forum here reported a wide variety of price offerings. Some got great deals and re-upped for new customer pricing incentives, and others got the high prices. Price tiers seemed to depend upon who answered the phone at SBC and was willing to click the right check box on the order screen? Weird.

    Haven't had to call in for a while. Hopefully it's better now.



    Followup comments:
    view ALL 4 comments

    cincode5

    @sbcglobal.net

    AT&T DSL Line Issue

    I've got a 3M rated DSL line with AT&T which is constantly going dead. I've had on-site service calls 4 times this month alone and they cant seem to figure out why the Wireless modem goes off-line (red flashing light). They've replaced the device, switched ports, monkeyed around in the riser across the street, and still no success. I'm beginning to wonder if the possible suspect could be my home alarm system (Hue & Cry). Has anybody out there experienced this sort of issues with H&C? It seems funny that these problems seemed to come to lite when H&C bought out my previous alarm company (Action Alarm). Any comments would be greatly appreciated.
    permalink · 2008-06-10 11:10:25 · Print · Reply to this
    baxter

    join:2008-06-22
    North Little Rock, AR

    Re: AT&T DSL Line Issue

    Anything and everything on the line your dsl is on,except for the modem, must have a DSL filter on it. Many Alarm Systems are installed without dsl filter and the electronics from the alarm will disturb the data trying to run on the line and will definitely cause intermittent DSL connectivity. Call your alarm company installer and see if they installed the filter on your alarm. My company installed a dsl filter long before i got DSL and there was no problem. Also make sure the filters you are using are plugged into the wall jack itself and the devise or phone is plugged into the female jack of the filter. I have seen some filters that were plugged into the phones and the phone wire was run from the wall jack and plugged into the
    filter that was plugged into the phone. This is backward and will not work. I hope I have not made this confusing.
    One more important thing. If at all possible, plug the modem directly to a wall jack with no filter, even if it is a filter that a modem is supposed to plug into. This has fixed more DSL issues than I can remember.
    permalink · 2008-06-22 23:41:10 · Print · Reply to this
    Forums » comments on review of AT&T Yahoo

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