Update for 2011. AT&T Sales is doing great job of selling U-Verse but all these HD connections are eating up DSL bandwidth. Hey! that is what they day about cable. DSL is not supposed to be that way but it is. Read all the rants in AT&T forum. My elite connection all of a sudden went to 768 kb. It would only happen at night when people start watching their HD TV.
20 phones calls over 5 months did not produce any results. Got to know the poor tech. who showed up at door really well. Nice guy. Modem sync was fine all this time. Modem stats were good when the speed was slow. He could not do anything. Got level 2 tech. on the line. He refused to accept the reality. Finally little prodding from AT&T employee to their internal support line did the magic. No explanation was given to him or me but my speed came back within a week. Why should I still stay with AT&T? waiting for a better deal and I will jump. Can you recommend something?
San Ramon,Contra Costa,CA
$50 per month
about 8 days
SBC
"nothing"
"big corp slow to react"
"is hurting with the rate hike"
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