Review by Tweelers 
UPDATED: 167 days ago
member for 1.2 years, 11 visits, last login: 166 days ago
 Albany,Dougherty,GA
 $110 per month
 AT&T
 "Big organization offers some flexibility"
 "lousy unreliable internet speed on DSL 6.0 Extreme"
 "Time to check out the competition"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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I kind of liked Bellsouth. They were not always the best service but would try somewhat to keep you as a customer. Then ATT took over, and a slow change took place. Service is not as reliable, internet speeds vary greatly, and it seems that there is no improvement in their wired infrastructure as new customers are added, as service is continuing to degrade. Now they've decided to "force" the change to Yahoo for web related services. Yahoo web page is too large and too slow to load on anything but multi-processor machines, and even that doesn't help due to the lousy ATT service. Online support is a mish-mash of Bellsouth-ATT-Yahoo tutorials which only remotely help solve the most basic of issues. Obviously poorly planned. Once the customers agrees to try the new Yahoo site, they are barred from returning to the ATT site as their login is no longer valid. I did not like the old Yahoo site and preferred the ATT site previously. Why do they think I would prefer being forced to have a Yahoo home page now? I hate to say it, but I'm considering cable. I'm tired of fighting my internet service.
Update: It's now a month and a half later and my download speeds are usually the same or less than my upload speeds. Absolutely pitiful service. I would have changed already if things weren't so crazy at work currently. Plan on changing to cable when things settle down. I've already wasted way too much time "nursing" my ATT service!!
Followup comments:  
mamaearl
@bellsouth.net
| AT&T and Yahoo As you are, so am I...TIRED OF FIGHTING MY INTERNET, as well as my email. They have dumped my email 3 times now. I have bills, medical info, pics that are treasures, all kinds of correspondence...GOOD STUFF !!! ...AND TODAY,I can't even send an email! I am totally sick. This has been going on for nearly 4 weeks now. I never know if I have to sign in with my bellsouth.net or my Yahoo.com....WHAT IN BLAZES HAVE THEY DONE !!!!!???? They haven't answered my cries for help either !!! I am very upset with ATT, Bellsouth, and YaHoo.......good luck if anyone replies, because it may not be there when I look ! | |
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David
No,there is another.
Premium,VIP
join:2002-05-30
Granite City, IL
clubs: | ya know you alls are more than welcome to e-mail me or post in direct if you wish.
Thanks
David | |
|  | Tweelers
join:2008-07-26
Albany, GA | Re: ya know I find this response offensive, ya know. | |
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David
No,there is another.
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:
1 edit | Re: ya know it's just an offer to you for some help, really I meant nothing by it.
suit yourself with what you want to do. | |
| | | | kcir60
Premium
join:2007-02-02
Fort Lauderdale, FL
| Re: ya know Bellsouth cared about all their customers. AT&T bought out Bellsouth because they wanted Cingular and the employee pension fund. They now have Cingular and are about to have access and plunder the pension fund. They don't care about the wire end of the business. They will probably run the wire end of the company in the ground and then sell it or spin it off so that it cant survive. U-verse is the holy grail for AT&T. If you are not a U-verse customer in the future, your problems will be on the lowest list of their priorities. I've seen the future and it doesn't work!!!! | |
|
David
No,there is another.
Premium,VIP
join:2002-05-30
Granite City, IL
clubs: | Can I still help? it's a viable question. | |
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